How to make a claim

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To lodge a car insurance claim - Online, any time
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A convenient way to lodge a car insurance claim is via the online claim form you can submit your car insurance claim notification 24 hours a day, 7 days a week.

All you need to do is complete the online claim formOnce it is lodged, a friendly claims consultant will contact you as soon as possible
 

  • Secure form
  • No phone queues
  • Immediate confirmation number for your reference

Over the phone - 24 hours a day, 7 days a week claims hotline

If your policy was purchased as part of a Novated Lease call 1300 40 20 30. 
If your policy was purchased directly from Allianz, call 1300 555 013.
If your policy is a Maxxia Insurance policy, please call A&G Insurance on 1800 611 422.

Novated Lease Policy Claims

For any insurance claims relating to your novated lease, please check your original documentation to ascertain your provider and policy number.

If you are having difficulty locating your information, please contact us on 1300 30 39 40.
 

Novated Lease Policy Claims Contact Numbers

Leased Vehicle Comprehensive Insurance Policy Claims - Allianz Australia : 1300 40 20 30
Lease Protection Policy Claims - Coverforce : 1300 026 837
Total Loss Assist Policy Claims - Coverforce : 1300 026 837
Safeguard Ultimate Warranty Policy Claims - Virginia Surety : 1300 654 665
Minor Damage Repair Policy Claims - The Smart Guys : 1300 946 677
Residual Protection Cover Policy Claims - Virginia Surety : 1300 654 665

Home and Contents Claims

Make a home insurance claim online, any time. 

You can submit your home insurance claim notification online 24 hours a day, 7 days a week (and no phone queues), whenever it suits you. You will be given an immediate confirmation number for your reference.

It should take less than 10 minutes to complete the online claim form, and once we receive it, a friendly claims consultant will contact you as soon as possible.

Submit your claim to our underwriter via the online claim form, or over the phone - 24 hours a day, 7 days a week - via our claims hotline on 1300 138 926, and a friendly consultant will take you through the claims process.

Benefits

  • Secure form
  • There are no phone queues
  • Immediate confirmation number for your reference
  • You can submit your car insurance claim form 24 hours a day, 7 days a week.

Submit your claim to our underwriter via the online claim form, or over the phone - 24 hours a day, 7 days a week - via our claims hotline on 1300 138 926, and a friendly consultant will take you through the claims process.

If your home and contents insurance policy is with A&G Insurance, please call 1800 611 422

Disclaimer: Remuneration Services (Qld) Pty Ltd (ABN 46 093 173 089; AR No. 293159) arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply.  Before making a decision, please consider the Product Disclosure Statement. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services

Product Disclosure Statement. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services.

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