RemServ app


We've hit refresh on the RemServ app

At RemServ, we’re all about making your life easier. The RemServ app makes accessing your account a breeze, with functionality designed to make life easier.

New look – new functionality – new ways for you to do more with your money. Anywhere. Anytime.

Get the RemServ app today, here’s how.

Download from your app store

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Register for the app

  1. Open the RemServ App
  2. Select ‘New to RemServ? Register Here’
  3. Receive your User ID and Password
  4. Log in and set your PIN

Manage your account your way

  •  Keep your personal details up-to-date simply and easily, without the phone call.
  •  Easy setup so you can create a new account entirely from your mobile device.
  •  View all your account balances at any time so you’re always in control.
  •  Track your RemServ Wallet spending and balance with ease.

How to update your bank account and personal details

  1. Open the menu in the top left of the dashboard
  2. Select profile
  3. Edit and save your details

Claim the way you want
  •  Submit claims wherever you are, whenever you need.
  •  Browse your eligible benefits, add them to your account and claim. All without leaving the app.
  •  Watch your claims and payments as they are processed, so you’ll always know what’s happening with your salary packaging.

How to claim

Claiming is easy, just follow these steps.

  1. Select ‘Make a claim’ on the RemServ app dashboard
  2. Choose your benefit
  3. Snap a pic of your receipts
  4. Enter your claim amount
  5. Submit

Be informed, up to date and in control
  •  Detailed account transactions so you can see your income as it hits your RemServ account and track its allocation.
  •  The live cap tracker* lets you view how much of your limit you’ve used and how much you have left, so you’re always up-to-date and informed.

How to view your transactions

  1. Open the menu in the top left of the RemServ app dashboard
  2. Select transactions
  3. Filter your transactions by type, benefit or date range

How to view your cap tracker

  1. Open the menu in the top left of the RemServ app dashboard
  2. Select cap tracker*
  3. Filter your transactions by type, benefit or date range

Better together - the RemServ Wallet and the RemServ app

To enjoy the full benefit of the RemServ Wallet you need the extra functionality and efficiency of the RemServ app.

Open up your RemServ Wallet with these features;

  •  View live balances and track your Wallet spending, with access to your detailed transaction history
  •  Monitor your income as it’s transferred to your Wallet card each pay, so you always know when your balance is topped up
  •  Have peace of mind, with the ability to report a Wallet card lost or stolen, all within the app.

Everyday Savings program

Our Everyday Savings program is created exclusively for our RemServ Wallet customers, seamlessly integrated into the RemServ app, it provides a fantastic range of discounts and offers.

How to access everyday savings

  1. Open your RemServ app
  2. Select ‘View Offers’ on the dashboard
  3. Pick from Local Offers, Show & Save or Discounted Vouchers

* Cap tracker available to employees with access to the FBT exemption cap.

Apple, iPad and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.

Important information: The information about the Remserv Wallet is general in nature and does not take into account your personal objectives, needs and circumstances. You should consider the appropriateness of the information having regard to your personal circumstances and consider the Product Disclosure Statement before making any decision.

The RemServ Wallet is issued by Heritage Bank Limited ABN 32 087 652 024, AFSL 240984 ACL 240984. Remuneration Services (Qld) Pty Ltd acts as authorised representative of EML Payment Solutions Limited ABN 30 131 436 532, AFSL 404131 as distributor of the RemServ Wallet. For more information about the card please read the Product Disclosure Statement, which is available at


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